Effective Date: June 21, 2026
At Pennsylvania Frozen Pipe Pros, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you use our website or contact our team.
Information we collect
When you call or contact us, we collect the information you choose to share, such as your name, phone number, email address, service location, and details about your frozen pipe repair needs.
Our website may also collect basic technical information, such as your browser type, device, pages visited, and the time and date of your visit.
How we use information
We use your information to respond to your questions, discuss your service needs, arrange and provide frozen pipe repair, and follow up about your request.
We also use website information to operate, maintain, and improve our site, protect it from misuse, and meet legal obligations. We use your contact details for promotional messages only where permitted, and you can ask us to stop.
Cookies and tracking
Our website may use cookies and similar technologies to remember preferences, support site functions, and understand how visitors use the site.
You can manage or block cookies through your browser settings. Some website features may not work as intended if you disable them.
Analytics and third-party tools
We may use analytics or website tools provided by third parties to understand site traffic, measure performance, and support website functions.
These providers may collect information through cookies or similar technologies under their own privacy policies. Their tools and practices may change over time.
Data sharing and disclosure
We do not sell your personal information. We share it with service providers that help us operate our website, communicate with you, or provide our services, and only as needed for those purposes.
We may also disclose information when required by law, to respond to legal requests, protect our rights, or address security and safety concerns.
Data retention
We keep personal information for as long as needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal requirements.
When we no longer need information for these purposes, we take reasonable steps to delete it or remove details that identify you.
Data security
We use reasonable administrative and technical measures to protect information we maintain. No website or electronic storage method can be guaranteed completely secure, so please avoid sending sensitive financial or personal details through general website forms.
User rights
You can contact us to ask what personal information we hold about you, request a correction, or ask us to delete information where applicable law allows.
Depending on where you live, you may have additional privacy rights. Contact us using the details below, and we will review your request under applicable law.
Children's privacy
Our website and services are intended for adults, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, contact us so we can review and remove it where appropriate.
Changes to this policy
We may update this policy as our website, services, or legal requirements change. When we do, we will post the revised version here and update the effective date.
Privacy Contact
Phone: +12232730019
Address: Pennsylvania